Back

Make Account Changes

Need to upgrade or change your Frontier services? Have to make a billing change? Want to edit your account profile or your email? Start right here.


Frontier Service Changes 
  • Change your account's billing name
  • Upgrade or change your Frontier services
  • Move services to your new home
  • Put your service on vacation hold
  • Cancel your service
  • Reschedule a service appointment

Email Account Changes 
  • Update the email address for your account
  • Create a new Frontier email account
  • Change your email password

Billing Changes 
  • Change your billing address
  • Turn paperless billing on or off
  • Choose your billing language
  • Add another user to your account

Frontier ID Changes 
  • Change your Frontier ID email and/or password
  • Change your emergency mobile number
  • Link or unlink accounts


Need to change your payment method? Or edit a payment?

Email article Print article

Recommended Articles

Create My Frontier ID

With your Frontier ID you can: Log in and manage your account: pay your bill, set up or change Auto Pay, change your preferences, and more Access your voicemail (for digital ...

Change My Password

You have different passwords to keep your Frontier services secure. Which password do you want to change? Your Frontier ID Password is for paying your bill and logging in to My ...

Create or Change My Account Passcode

Your security is a top priority. To protect your account information, we are asking you to create a 5-digit account passcode. Each time you call Frontier, we’ll ask you for your ...