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Choose Paperless or Printed Billing

Paperless Billing lets you access your Frontier bill online. It's a simple, convenient, and environmentally friendly way to keep track of your bills.

Here's how to choose Paperless Billing — or change back to a printed bill — at any time!

  1. Log in to My Account and select the My Profile menu
  2. Select to expand My Accounts

    Click "My Accounts" in the "My Profile" section
  3. Look for the words Bill Preference to see your current setting. It will say:
    1. Printed Paper Bill if you are not enrolled in Paperless Billing

      See your Bill Preference current setting
    2. Enrolled in Paperless billing if you're already enrolled.

      Click "Manage" to change your bill preference setting
  4. Select the word Manage next to Bill Preference
  5. To enroll in Paperless Billing, select the checkbox that says, "Yes, I want Paperless billing"

    Click "Manage" to change your bill preference setting
  6. You will need to acknowledge the acceptance of the move to Paperless Billing.

    Enroll paperless billing
  7. To have your Printed Bill mailed to you, select the checkbox that says, "Printed Paper Bill"

    Click the checkbox to switch back to getting a bill in the mail
  8. You will need to acknowledge the acceptance of the move to a Printed Bill and the Printed Paper Bill fee

    Cancel paperless billing

Once you're enrolled in Paperless Billing, you'll receive a monthly email when your bill is ready. To view your bill, log in to your Frontier account and select Current Bill in the My Bills menu.

To download or print your bill, click Past Bills in the My Bills menu.

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