To validate your identity and complete your service order, please complete the Frontier Positive Identification Form found at the bottom of this page, and return it to us as soon as possible. Your service order is currently in a “hold” status until we receive a completed Positive Identification Form.
The form must be a Non-Expired Government Issued Photo ID. Otherwise, at least two of the following forms of identification (at least one must be a state/government issued picture ID):
There are three ways to return the completed form to Frontier:
|Mail to:||or Fax to:||or Email to:|
P.O. Box 5166
Tampa, FL 33675
|844.387.2500||CustomerID@ftr.com with the form as an attachment|
For further information, please contact Customer Service. A Frontier Consultant will be happy to answer your questions.