My Premium Tech Pro Features

What a Technical Support Plan Does

My Premium Tech Pro service includes:

Unlimited Maintenance, Optimization, & Tune-Ups:

  • Security checkups
  • Critical anti-virus scans
  • Software analysis
  • Malware removal
  • Operating system upgrades

Home Network

  • Wireless network setup and troubleshooting
  • Email setup and troubleshooting
  • Port forwarding for modems/routers
  • iTunes account setup and tutorial
  • Social media setup and tutorial (LinkedIn, Facebook and Twitter)
  • Wireless printing
  • Software installation and configuration

Smart Devices

  • Smart device support (selection, purchase, installation, set-up, configuration, use, troubleshooting)
  • Cloud services, including backup and sync
  • Smart speaker set up and use
  • Home security set up

Web & E-Commerce

  • Secure shopping and ecommerce
  • Streaming
  • Email and calendar sync
  • Custom owned electronic equipment updates
  • Hardware education
  • TV/stereo

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